Privacy Policy

Karen Cyniata | Time Of Awakening. Last updated: 19 June 2026. Your privacy matters. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with this website and our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number (if provided), responses submitted via forms, surveys, or booking systems, and billing and payment details, where you purchase a product, subscription, or service. We may also collect limited non-personal information automatically, such as browser type, device information, pages visited, and general website usage data.

2. How We Collect Information

Information may be collected when you complete a form or survey, book a call or session, purchase a product or service, subscribe to email communications, or join a community or request access to resources.

3. How We Use Your Information

Your information is used only for purposes you would reasonably expect, including delivering requested services, resources, or access, communicating about bookings, purchases, or support, sending relevant updates, emails, or offers with your consent, improving systems, content, and user experience, and meeting legal and administrative obligations. We do not sell or rent your personal information.

4. Email Communication and Consent

By submitting your details, you consent to receive relevant communications from Sonya Maree Kok / Holistic Freedom Hub. You may unsubscribe at any time using the link provided in emails or by contacting us directly.

5. Cookies and Tracking

This website uses cookies and similar technologies for basic analytics and performance tracking. You may disable cookies through your browser settings, noting that this may affect website functionality.

6. Third-Party Services

We use secure third-party platforms to operate our business, including but not limited to GoHighLevel for forms, surveys, bookings, automation, and platform infrastructure, Stripe for payment processing, email marketing platforms, Google Workspace, website analytics tools, and design and communication platforms. These providers process data in accordance with their own privacy policies and security standards.

7. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal information at any time, subject to legal obligations. To make a request, please contact us using the details below.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. The Last updated date above reflects the most recent revision. Continued use of this website indicates acceptance of the current version.

10. Contact

For privacy-related questions or requests, please contact: Email: [email protected]